All your purchases are in your Kajabi dashboard at [nailbossacademy.com/login]. You'll also find download links in the confirmation email. Check your spam / promotions folder if you don't see it.

First, check spam/junk/promotions. If it's not there, email [email protected] with your order details and I'll resend manually.

Lifetime. You can log in and download any product or asset any time.

Products are licensed for individual use only. Sharing, resale, or redistribution isn't permitted. If a friend wants in, please share the sales link so they can purchase their own copy.

Due to the digital nature of all Nail Boss Academy products and the instant access to materials, all sales are final. I encourage you to read the full product descriptions carefully before purchase.

Visa, Mastercard, American Express, Afterpay and digital wallets (Apple Pay / Google Pay) through Kajabi's secure checkout.

All prices are listed in Australian Dollars (AUD). International buyers will be charged based on the current AUD exchange rate.

Not currently, however we do offer Afterpay. All products are one-time payments. The bundle at $147 AUD is already structured to give you best value in one payment.

The product PDFs open on any device (phone, tablet, laptop). The bonus assets are Google Docs and Google Sheets — you'll need a free Google account to access and copy them.

Yes. Everything works on mobile. That said, the Google Sheets (like the Pricing Calculator and Income Tracker) are easier to use on a laptop or tablet.

Once you open the link, go to File → Make a Copy in Google Docs/Sheets. That saves it to your own Google Drive where you can edit and personalise it freely.

Email [email protected] with the product name and I'll resend the link manually.

Here's a quick decision guide:
- 0 clients → Start with The First 10 Paying Clients Playbook
- Undercharging / unsure on pricing → Start with The Pricing Confidence Kit
- Instagram not converting → Start with The Content That Books Clients Guide
- Chaotic business / no systems → Start with The Booked & Organised Toolkit
- Struggling with confidence / imposter syndrome → Start with The Confident Nail Boss Mindset Guide
- Want it all → Grab The Essentials bundle and save $38

Nail Boss Academy products are primarily designed for beginner and early-stage nail techs (0–2 years in business). Established techs often still benefit from the Pricing Kit and Mindset Guide, but much of the Beginner Playbook will already be familiar.

Examples use Australian pricing, platforms (like Fresha), and general tax guidance. The systems work anywhere. International buyers should substitute their local equivalents where applicable.

Not at the moment. I'm focused on the self-paced product suite for now. If 1-on-1 programs open in the future, my email list will be the first to know.

Absolutely not. Subscribers receive the free welcome series, then one thoughtful email per week with value, stories, or product updates. Unsubscribe any time.

Check your spam/promotions folder first. If it's not there, email [email protected] and I'll resend.

Best way is to email [email protected]. I reply within 48 hours, Monday–Friday. Instagram DMs are slower during my current quieter season.

Yes! I love media / partner features. Email collabs@[yourdomain] with details and I'll respond within a few days.

Watch this space...coming soon!